Comprehensive EHR Platform for Urgent Care Centers

VOTED #1 by PC Magazine

Designed to optimize

administrative – front desk – clinical – revenue cycle management

UrgentCare-Cloud, powered by WRS Health, is more than just an EHR & Practice Management software. This all-in-one platform is designed specifically to meet the needs of a fast-paced and extremely active urgent care center and walk-in clinics where speed and efficiency is everything. Our EHR provides clinician-centered workflow solutions to continually improve and grow your practice.

Practice Efficiency

improve practice efficiency

Transform your Urgent Care’s workflow into a seamless and unified process.

  • Accurate Patient DataCapture real-time, accurate patient data
  • Optimize WorkflowsOptimize in-office workflows
  • Open New Revenue StreamsOpen new revenue steams


Whether you have one or multiple locations, your staff can access patient information anytime from anywhere. Data flows without interruption, without delay, and without effort. Each component of our system is fully integrated, making it a complete and holistic solution for your Urgent Care practice.

  • Laboratory and Imaging Connectivity: X-rays, MRIs and other imaging can be easily incorporated into your patients’ charts. Lab tests, such as blood and urine, can be ordered with a click of the mouse, saving your practice valuable time.
  • Patient Portal: Engage patients by enabling online appointment scheduling and collecting real-time, accurate data, through our integrated portal. Demographic, insurance, and medical information entered by patients prior to the encounter flows directly into the EHR, pre-populating fields throughout the system. Secure messaging allows your practice and patients to exchange information in full compliance with HIPAA.
  • Referral Management: Through our secure and integrated fax queue, easily send a time-stamped record of a patient’s medical file to their primary care physician for any required follow-ups.
  • Reputation Management: Through automatic and integrated functionality that works directly with your provider’s schedule, your practice can proactively seek reviews from patients to grow your online presence without increasing your workload or need for a 3rd party service.
  • Telehealth: Directly connected to the UrgentCare-Cloud Scheduling System, our integrated functionality allows you to see your patients remotely while they are in the comfort of their own home; relieving the stress of attending an in-person visit.

Front Desk Bottlenecks Disappear

Ensure proper data entry prior to a patient’s appointment

  • Safeguard Provider’s Time Safeguard Provider’s Time
  • Complete and Accurate Patient Data Complete and accurate patient data collection 
  • Reduce root cause of claim rejection Reduce root cause of claim rejection
  • Patient Satisfaction Foster a positive patient relationship


The performance of the front desk impacts all aspects of your practice, from revenue cycle, clinical encounters, schedule management, and patients’ perception of your practice. By capturing complete and accurate patient information prior to every encounter, you pave the way for success.

  • Automatic & Instant Insurance Eligibility Checks: When you add a patient to your schedule, the billing workflow includes an automated eligibility check on your their insurance to include co-pay, deductibles and out of network benefits. Fast and accurate real time data helps you get paid accurately for all services performed in the office.
  • Check-In Module: A great contactless way to give new and established patients the flexibility to expedite the in-person or online check-in process. Directly from their phone or waiting room kiosk, patients can enter or correct any demographic and clinical information, including preferred pharmacy and ROS; as well as make any co-payments prior to the appointment.
  • Quick Registration: When time is of the essence, our system allows you to register a patient with minimal information so they can be seen immediately by a clinician.
  • Virtual Waiting Room: Give your Telehealth patients the same experience as your in-office patients. Directly from a customized email/SMS reminder, patients can securely self-check in prior to their scheduled appointment and access telehealth visits on a single platform.
  • Customizable Scheduling Suite: Our scheduling suite lets you easily customize your schedule based on your practice and provider’s preferences allowing you to maximize availability while safeguarding your provider’s time.
Minor Injury

Effortless Documentation

Promote efficiency, completeness, and consistency in charting

  • Eliminate manual data entry Eliminate manual data entry
  • Less time on paperwork Spend less time on paperwork
  • Customized defaults for common notes Customize defaults for commonly written notes, panels and procedures
  • Reduce risk Reduce the risk of human error


UrgentCare-Cloud is pre-populated with content used most frequently by Urgent Care centers, allowing you to chart a wide variety of conditions from lacerations to severe allergic reactions to COVID-19. The system stores your most commonly used medications, diagnoses, and procedures, and presents them to you for easy selection.

  • Quick Charting: Save time when completing school and DOT physical exams, review of systems and charting requirements. You can tailor HPI templates to your preferences, eliminating redundancy, and associate specific modifier codes for optimal coding.
  • Digital Pen: Automatically transmit information from pre-filled patient survey and clinical forms into the correct patient chart; eliminate repetitive manual entry for your staff and reduce the risk of human error.
  • Medication Management: All the information you need to write a prescription in one place. Check drug formulary and possible interactions before electronically sending controlled and non-controlled prescriptions to mail-order or retail pharmacies. Medication history confirmed at check-in by the patient automatically updates within the encounter note.
  • Patient Education: Commonly used educational content are tied to diagnosis codes charted in your encounter note. With one click, you can automatically email your patient materials that are relevant to their condition.


Eliminate Root Causes of Billing Errors

  • Timely payments Receive timely payments
  • Claim accuracy Ensure claim accuracy using our triple scrub process
  • Automate billing tasks Automate everyday billing tasks
  • Revenue performance Gain insights on revenue performance


UrgentCare-Cloud’s EHR and Practice Management system is built on a single, integrated system. From check-in to check-out, data entered flows through each aspect of the encounter, and populates the CMS 1500 form - automatically and accurately.

  • Automatic Population of Claim Form: Simply chart a laceration repair, I&D of an abscess or other procedure and a claim form will automatically be populated from the encounter note. The advanced E&M advisor will ensure compliance and inform you of note elements necessary to code at the correct level.
  • Automatic Posting & Adjustment: Payment entries are posted and adjusted automatically, removing any delay. Electronic deposits and automatic payment are integrated within the system, for accurate auditing.
  • Claims Scrubbing: Easily prevent claim denials and guarantee payment for services rendered with integrated CCI and LDL edits, allowing you to catch billing issues before they happen.
  • Clearinghouse Rejection Dashboard: In the rare event that a claim is rejected, you are immediately presented with the clearinghouse or insurer’s reason for denial so that the rejected claim can be instantly corrected and resubmitted.
  • Customized In-Depth Reporting: You need real time information that is actionable. UrgentCare-Cloud provides you with a suite of reports that are run automatically and at intervals set by you. These reports instantly present all the information that you and your billing staff require to expedite correct and complete payments from all insurers and patients.
Express Care
This system will show you an authorization, it states what the patient’s copay is and it checks their (insurance) eligibility, which saves time for the front desk. We really like that part of the system.

Brian Harris, NP

Express Care
Ballestas MD
…one of the most physician friendly systems that I have seen.

David Ballestas, MD

Express Care
Our motto is, “If you’re sick, we’re quick.” This EHR is making us more efficient and helps us treat 30 to 40 patients daily, while providing quality care.

Holland Harris, Office Manager

Express Care